Although Windows Live Mail is flexible application it is prone to freezes, especially when
sending emails and switching email accounts - but how it can be resolved?
Windows Live Mail is free email client for Windows, available as part of Windows Live
Essentials. Providing email, contacts, RSS feed management, and calendar. However, Windows
Live Mail user might encounter few problems. One of these might be that the email service is
frozen, preventing you from accessing your account.
If you also have Windows Live Mail is not responding issue, take a look at the following fixes
which might fix your issue.
Check Your Connectivity
Windows Live Mail depends on your internet connection to send and retrieve email. There are
several reasons why Windows Live Mail might freeze or hang. To troubleshoot it, open your
browser and browse something on the web, if you can, then the issue isn’t with the internet, so you can
proceed to next step.
Restart Windows Live Mail
Windows Live Mail freezes and hangs are hard to fix, so pressing CTRL+ALT+DEL or right-clicking
the Windows taskbar and selecting Start Task Manager will exit from the program. In Task
Manager, find the application and select End Process, and then try restarting the application.
Generally, Windows Live Mail will take some time to load, but once it does everything will run
without a problem.
Try Reinstalling Windows Live Mail
If you find that Windows Live Mail is not responding after performing the previous suggestion,
run the application in Safe Mode. Hopefully, the issue is resolved, and that the software doesn't
hang. However, this is not an ideal solution.
You can get your email service back by first backup your email using Menu & Export option. And
then remove your account, next reboot your computer and try Windows Live Mail again - it will
work without a problem.
The final method to fix Windows Live Mail freezing issue is to repair the software. Do this via Start >
Control Panel > Programs > Uninstall a program and double-click Windows Live Essentials.
Select Repair all Windows Live programs and wait - the mail client should be reinstalled and
your problem resolved.